The Prestige Travel Crossbody Bag
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SHIPPING & RETURN
SHIPPING & RETURN
Orders are usually processed within 1–3 business days. Estimated delivery is usually 7–12 business days after dispatch, depending on destination and carrier updates.
Returns are accepted within 14 days according to our Returns & Refunds Policy. Exchanges or product issue resolutions are reviewed based on the order details and product condition. Eligible product defects may be reviewed under our Warranty Policy.
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Do you ship overseas?
Do you ship overseas?
Yes, we ship to eligible destinations. Free shipping is available where shown at checkout. Delivery typically takes 7–12 business days after a 1–3 business day processing window.
Do I need to setup an account to place an order?
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
Do you offer gift wrapping
Do you offer gift wrapping
Yes, we can wrap your item in our signature box with tissue paper, and include a card with your personal message. The option is available during checkout for an additional $5.
How long will it take to get my orders?
How long will it take to get my orders?
Once your order is placed, please allow 1–3 business days for processing. Delivery then takes 7–12 business days. Occasional delays can happen due to weather or high order volume; if your order is affected, we'll email you an updated timeline and your tracking number so you can follow your parcel. Tracking details are sent by email as soon as your order ships.
What is your return policy?
What is your return policy?
Returns are accepted within 14 days after delivery for unused, unworn items in original condition and packaging. To start a return, email us with your order number before sending anything back. Normal return shipping is paid by the customer. Versoluxe covers replacement or return cost for damaged, defective, or incorrect items. No restocking fee applies.
Any question?
Any question?
You can contact us through our contact page! We will be happy to assist you.